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Facebook claims: Netflix’s new documentary ‘The Social Dilemma’ is Sensationalist and wrong

The new Netflix documentary film – The Social Dilemma has become a very popular movie. The new film explores the dangerous human impact of social networking, with tech experts sounding the alarm on their own creations. Now Facebook, the leading company in the social networks today, says Netflix’s The Social Dilemma Got Wrong!
Facebook responded to the movie in an official statement, Facebook has criticized the documentary for over-simplifying and falsely portraying many of these issues in the interest of “sensationalism”.

We should have conversations about the impact of social media on our lives. But ‘The Social Dilemma’ buries the substance in sensationalism. Rather than offer a nuanced look at technology, it gives a distorted view of how social media platforms work to create a convenient scapegoat for what are difficult and complex societal problems. The film’s creators do not include insights from those currently working at the companies or any experts that take a different view to the narrative put forward by the film. They also don’t acknowledge—critically or otherwise—the efforts already taken by companies to address many of the issues they raise. Instead, they rely on commentary from those who haven’t been on the inside for many years. Here are the core points the film gets wrong.

From the “What ‘The Social Dilemma’
Gets Wrong” Document

Facebook even released documents named “What ‘The Social Dilemma’
Gets Wrong” the document is divided into seven topics, that according to Facebook, are wrong in the film:

  1. Addiction – Facebook builds its products to create value, not to be addictive
  2. You are not the product – Facebook is funded by advertising so that it remains free for people
  3. Algorithms – Facebook’s algorithm is not “mad”. it keeps the platform relevant and useful.
  4. Data – Facebook has made improvements across the company to protect people’s privacy.
  5. Polarization – we take steps to reduce content that could drive polarization.
  6. Elections – Facebook has made investments tom protect the integrity of elections.
  7. Misinformation – we fight fake news, misinformation, and harmful content using a global network of fact-checking partners.


Written by Idan

I'm Idan, the main editor of Widgeti.

Phone: iPhone 11 | Laptop: MacBook Pro 15" 2017


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